Insights / GCC Workforce Strategy in India

GCC Workforce Strategy in India

How global companies set up and staff capability centres.

For: Leaders

Key takeaways

  • GCCs now do high-value work in tech, AI, finance, analytics and R&D
  • Start with business goals, then hire critical skills first
  • Use multiple sourcing channels and a strong employer brand
  • Balance permanent and flexible talent
  • Leading hubs: Bengaluru, Hyderabad, Pune, Chennai, Mumbai, Delhi NCR

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